Thiqa Agency
Ecommerce & Retail

Ecommerce and Retail Marketing Agency

Profitable e-commerce growth in Jordan requires more than running ads — it requires precise feed management, full-funnel audience architecture, and creative that converts across Google Shopping, Meta, and TikTok. Thiqa Agency manages paid advertising for Jordanian online stores, from niche D2C brands to multi-category retailers, building campaigns that attract high-intent buyers and track every sale back to its source. We work to ROAS and cost-per-acquisition targets from week one, with reporting that shows product-level performance alongside campaign-level spend.

The Challenge

Why E-commerce Advertising Fails — and How to Fix It

E-commerce advertising fails for predictable reasons: product feeds that don't match how buyers actually search, creative built for awareness but deployed at the conversion stage, and campaign structures that optimise for clicks rather than profitable orders. Most Jordanian online stores face the same cycle — strong initial ROAS that degrades as audiences saturate, then scrambling to find new creative before retention collapses. Building a sustainable e-commerce advertising programme means solving feed quality, audience architecture, and creative refresh simultaneously.

Our Framework for E-commerce Growth

Our e-commerce methodology starts with what most agencies skip: a full audit of your product feed, existing campaign structure, and attribution setup. We identify where revenue is leaking before we add a single new campaign.

01

Foundation: Deep Discovery and Audience Intelligence

We audit your product feed, attribution setup, and existing campaign structure before touching a single bid. This identifies where revenue is leaking — broken tracking, underperforming product segments, or misdirected spend — and produces a prioritised fix list before any new campaigns launch.

02

Strategic Campaign Architecture and Platform Mastery

Google Shopping and Search Ads capture buyers actively searching your product category. Meta and TikTok ads drive product discovery and retarget cart abandoners. Campaign structure separates high-margin products from low-margin ones, with ROAS targets set per segment — so budget flows toward profitable orders, not just volume.

03

Creative That Drives Conversion and Loyalty

Product creative for Jordan needs to account for Arabic copy, local pricing in JOD, and WhatsApp as a purchase touchpoint alongside cart checkout. We brief creative around product-specific value propositions — not generic brand ads — with formats matched to where each audience is in the buying decision.

04

Optimization and Scalable Growth

Monthly reporting covers ROAS by product category, cost per order by channel, and new-customer acquisition rate — not just top-line ROAS, which can be inflated by repeat buyers. Optimisation decisions are made from this data: scaling spend on winning product-audience combinations and cutting from segments that don't hit margin targets.

Comprehensive Services from Your Jordan-Based Agency

Thiqa Agency provides a full-spectrum solution for online retailers, ensuring no opportunity is missed:

Google Shopping & Performance Max Campaigns

Dominating product search results and capturing commercial intent.

Social Media Advertising for Retail

Managing full-funnel campaigns on Instagram, Facebook, and TikTok to drive direct sales and brand building.

Retargeting & Remarketing Strategy

Re-engaging site visitors with dynamic ads to recover lost sales and increase customer lifetime value.

Ecommerce Analytics & Transparent Reporting

Providing clear, actionable insights into sales performance, customer acquisition cost, and overall ROAS.

Why Thiqa

Why Partner with Thiqa Agency for E-commerce Marketing in Amman

Jordanian online shoppers behave differently from Western markets: WhatsApp plays an active role in the purchase journey, Arabic product title localisation improves Shopping visibility and click relevance, and seasonal demand spikes — Eid, Ramadan, back-to-school — require creative and budget prepared weeks in advance. We build these realities into every e-commerce campaign. Our reporting covers ROAS by product category, cost per order by channel, and new-customer acquisition rate — giving you a complete picture of what your advertising is producing.

FAQ

Common Questions.